Privacy Policy
Last Updated: March 26, 2025
This Privacy Policy outlines how SQWARE collects, uses, and shares information when you use our financial platform. We respect your privacy and are committed to transparency about our data practices. By using SQWARE, you acknowledge the collection and use of information as described in this policy.
1. Information We Collect
We may collect various types of information to provide and improve our platform:
1.1 Personal Information
This may include information you provide when creating an account, using our services, or communicating with us:
- Basic account information (name, email, etc.)
- Profile and preference information
- Payment information when applicable
- Communications with our team
1.2 Usage and Technical Information
As you interact with our platform, we may collect:
- Information about how you use the platform
- Device information and identifiers
- Log data and analytics information
- Cookies and similar tracking technologies
1.3 User Preferences and Settings
We may collect information about your preferences and customizations within the platform to enhance your experience.
2. How We Use Your Information
We use collected information for various purposes related to providing and improving our platform:
- Providing access to the platform and its features
- Personalizing your experience
- Processing transactions
- Communicating with you about the platform
- Improving and developing the platform
- Protecting against fraud and unauthorized access
- Complying with legal obligations
We strive to use your information responsibly and in ways that benefit your platform experience.
3. Information Sharing
We may share your information in the following circumstances:
3.1 With Your Consent
We may share information when you explicitly give us permission to do so.
3.2 Service Providers
We work with third-party service providers who need access to certain information to perform services on our behalf. These may include providers of:
- Payment processing
- Cloud infrastructure and hosting
- Analytics and performance monitoring
- Customer support tools
- Data and content services
3.3 Business Transfers
If SQWARE is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
3.4 Legal Requirements
We may disclose information if we believe in good faith that such disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
4. Your Choices and Responsibilities
You have certain choices regarding your information:
- Account Information: You can update or correct your account information through your account settings.
- Marketing Communications: You can opt out of marketing communications.
- Cookies: You can modify your browser settings to control cookies.
- Data Access and Deletion: You may request access to, or deletion of, your personal information, subject to applicable laws and our legitimate business interests.
You are responsible for maintaining the confidentiality of your account credentials and for controlling access to emails between you and SQWARE. We encourage you to use strong passwords and to log out of your account when using shared devices.
5. Data Security
We implement reasonable security measures to protect your information. However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
You acknowledge that you provide your information at your own risk. We encourage you to help us protect your information by maintaining the security of your account credentials and being cautious about what information you share.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to request deletion.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us understand how you interact with our platform, remember your preferences, and improve our services.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.
9. International Transfers
Your information may be transferred to, and processed in, countries other than the one in which you reside. These countries may have different data protection laws than your country.
By using our platform, you acknowledge this transfer, storing, and processing of your information in various jurisdictions in which we operate.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our platform with an updated effective date.
Your continued use of the platform after any changes to the Privacy Policy constitutes your acceptance of such changes. We encourage you to review this policy periodically.
11. Legal Basis for Processing (EU/EEA Users)
For users in the European Union or European Economic Area, we process your personal information based on one or more of the following legal grounds:
- Consent: You have given us permission to process your information for specific purposes.
- Contract: Processing is necessary to provide the services you request.
- Legitimate Interests: Processing is necessary for our legitimate interests, provided these interests don't override your fundamental rights and freedoms.
- Legal Obligation: Processing is necessary to comply with our legal obligations.
12. Your Rights (Data Protection)
Depending on your location, you may have certain rights regarding your personal information, which may include:
- The right to access and receive a copy of your personal information
- The right to correct or update your personal information
- The right to request deletion of your personal information
- The right to restrict or object to processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information in the "Contact Us" section. We will respond to your request in accordance with applicable laws.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
SQWARE
Email: [email protected]
We will make reasonable efforts to address your inquiry promptly.